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Water Department
Consumer Confidence Report
The Water Departments Consumer Confidence Report is now available online by clicking on the following link: 2020 Consumer Confidence Report

Customer Service
Each customer, new or transferring from another address, must complete a service contract. If renting or buying on contract, a $100 deposit is required at the time of submitting the service contract. A $15 setup fee will be applied to each customer's first utility bill.

Shutting Off Water
If you are moving, selling, leaving for winter, or for some other reason you need your water turned off, be sure to call the Water Department with enough advance notice to ensure a scheduled time for the turn off. The Water Department will turn the water off at your curb stop, but the customer is responsible for winterizing the property if needed.

Kelsey Bales
Accounting Clerk

Jane Rees
Accounting Clerk

Ph: (319) 372-1602

811 Avenue E
P.O. Box 240
Fort Madison, IA 52627
Fax: (319) 372-8661

Office Hours
8:00 am - 4:30 pm

(After Hours)
(319) 372-1602