Water Department

Each customer, new or transferring from another address, must sign a service contract. New customers must pay a deposit for water, sewer, and garbage in the amount of $90.00. A $15.00 setup fee will be applied to each customer's first utility bill.

Save time, postage and checking expense by signing up for the Direct Payment Plan and authorizing us to automatically withdraw your water bill from your checking or savings account. You will continue to receive your water bill as normal, with the automatic deduction from your checking or savings account taking place approximately 5 days before the due date as shown on your bill.

If you are moving, selling, leaving for winter, or for some other reason you need your water turned off, be sure to call the water office with enough advance notice to ensure a scheduled time for the turn off. The Water Department will turn the water off at your curb stop, but the customer is responsible for winterizing the property if needed.

The Fort Madison Municipal Water Department rate schedule applicable to all metered consumers whose bills are dated on or after May 1, 2008 shall be as follows:

Plus Water Use Charge per 1,000 gallons

All consumers beyond the City limits shall pay water use charges at a rate of one and one half (1) times the City rate. Basic service charges will be the same as those in the City.